J&A Service Experts

Customer Service Representative

ID
2024-6862
Category
Customer Service/Support
Location : Location
US-PA-Pittsburgh
Position Type
Full-Time
Posted Max Pay Rate
USD $25.00/Yr.
Posted Min Pay Rate
USD $15.00/Hr.

Overview

  • | Stability | Competitive Weekly Pay + Benefits | Growth Opportunities/Training

    J&A Heating and Cooling is looking to find the best Customer Service Representatives for Full time work. The shift is Tues-Sat , Saturday could be from home with Tues-Fri in the office. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team!

    Why Join This Team:

    • Paid training

    What you will do:

    • Call customers from prior day for quality check
    • Call maintenance customers and schedule visits
    • Call on customer list to offer promotions
    • Follow up on reviews positive and negative
    • General inbound customer service

    What you bring:

    • Previous customer service experience
    • Strong attention to details
    • Conscientious, team player
    • Honesty integrity, quality craftsmanship and a good attitude
    • J&A may conduct a pre-employment background check and drug test, subject to applicable law

    Who WE Are:

    We have a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

    We are an Equal Employment Opportunity Employer

    Job Type: Full-time

    Salary: From $18.00 per hour

    Benefits:

     

    • Paid time off

     

    Experience level:

     

    • 1 year

     

    Shift:

     

    • Day shift

     

    Work setting:

     

    • In-person

     

    Experience:

     

    • Customer service: 1 year (Preferred)

     

    Ability to Relocate:

     

    • Pittsburgh, PA: Relocate before starting work (Required)

     

    Work Location: In person

Responsibilities

 

What you will do: 

  • Call customers from prior day for quality check 
  • Call maintenance customers and schedule visits 
  • Call on customer list to offer promotions 
  • Follow up on reviews positive and negative 
  • General inbound customer service  

 

What you bring: 

  • Previous customer service experience 
  • Strong attention to details 
  • Conscientious, team player 
  • Honesty integrity, quality craftsmanship and a good attitude 
  • Clear background check and drug screen 

 

Qualifications

Who WE Are:   

 

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.   

 

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     

If this sounds like something you would like to join for a long-term career move, apply today!   

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